Refund Policy

Last Updated: March 2026

1. Our Guarantee

Car Inspection Report stands behind our service with a 30-day money-back guarantee. If you're not satisfied with your inspection report for any reason, we'll provide a full refund of your purchase price.

2. How to Request a Refund

To request a refund, follow these steps:

• 1.Email us at support@carinspection.site
• 2.Include your order number and email address
• 3.Briefly describe your reason for the refund
• 4.We'll review and process your request within 2-3 business days

3. Refund Eligibility

To be eligible for a refund, the following conditions must be met:

• ✓Refund request made within 30 days of purchase
• ✓Order number and original email address provided
• ✓Report not used for commercial resale or distribution

4. Refund Processing

Once your refund is approved:

• ▸We'll process the refund to your original payment method
• ▸Processing typically takes 5-7 business days
• ▸You'll receive a confirmation email with refund details

5. Non-Refundable Items

The following are not eligible for refunds:

• ✗Requests made after 30 days of purchase
• ✗Multiple refund requests for the same order
• ✗Reports obtained through fraudulent means

6. Exceptions and Special Cases

We handle refund requests fairly and on a case-by-case basis. If you have extenuating circumstances, please explain them in your refund request and we'll do our best to help.

7. Contact for Refunds

8. Questions?

If you have any questions about our refund policy or need assistance, don't hesitate to contact our support team. We're here to help!